--- title: Field Agent Australia Retail Insights Blog | Consumer Insights description: Consumer Insights | Australia retail shopper insights and audits. Powered by the Field Agent auditing and research tool --- [![Field-Agent-Australia-Logo](https://www.fieldagent.net.au/hs-fs/hubfs/Field-Agent-Australia-Logo.png?width=2000&height=497&name=Field-Agent-Australia-Logo.png "Field-Agent-Australia-Logo")](https://www.fieldagent.net.au/) - Our Solutions - [Insights](https://www.fieldagent.net.au/insights-australia) - [Product Insights](https://www.fieldagent.net.au/product-insights-australia) - [Concept Testing](https://www.fieldagent.net.au/concept-testing-australia) - [Shelf Evaluation](https://www.fieldagent.net.au/shelf-evaluation-australia) - [Competitor Analysis](https://www.fieldagent.net.au/competitor-analysis-australia) - [Shop Along](https://www.fieldagent.net.au/shop-along-australia) - [Video Insights](https://www.fieldagent.net.au/video-insights-australia) - [Audits](https://www.fieldagent.net.au/audits-australia) - [Display Audits](https://www.fieldagent.net.au/display-audits-australia) - [Mini-Mystery Shop](https://www.fieldagent.net.au/mini-mystery-shop-australia) - [Out of Stocks](https://www.fieldagent.net.au/out-of-stocks-australia) - [Planogram](https://www.fieldagent.net.au/planogram-australia) - [Price Checks](https://www.fieldagent.net.au/price-checks-australia) - [Trial](https://www.fieldagent.net.au/trial-australia) - [Buy & Try](https://www.fieldagent.net.au/retail-buy-and-try-australia) - [In Home Usage Testing](https://www.fieldagent.net.au/in-home-usage-testing-australia) - [New Product Trial](https://www.fieldagent.net.au/new-product-trial-australia) - [How It Works](https://www.fieldagent.net.au/how-crowdsourcing-works-australia) - [Blog](https://www.fieldagent.net.au/blog) - [Contact](https://www.fieldagent.net.au/contact-us-australia) - [For Agents](https://www.fieldagent.net.au/for-agents-australia) - [Become A Field Agent](https://www.fieldagent.net.au/for-agents-australia) - [Agent FAQs](https://www.fieldagent.net.au/agent-faqs-australia) [ Log In ](https://au.fieldagent.net/log-in/) [ Sign Up ](https://my.fieldagent.net.au/sign-up-landing/?) - [ Log In ](https://au.fieldagent.net/log-in/) - [ Sign Up ](https://my.fieldagent.net.au/sign-up-landing/?) [![Endcaps & Insights](https://info.fieldagent.net/hs-fs/hubfs/2019%20FA/blog/endcaps-image.png?width=342&height=179&name=endcaps-image.png "Endcaps & Insights")](https://www.fieldagentcanada.com/blog) ### Subscribe Here! ## [What “Great Customer Service” Means in 2026: Insights from Real Shoppers](https://www.fieldagent.net.au/blog/what-great-customer-service-means-in-2026-insights-from-real-shoppers) April 10, 2026 | [Field Agent Australia](https://www.fieldagent.net.au/blog/author/field-agent-australia) [Retail Insights](https://www.fieldagent.net.au/blog/tag/retail-insights), [Shopper Insights](https://www.fieldagent.net.au/blog/tag/shopper-insights), [Consumer Insights](https://www.fieldagent.net.au/blog/tag/consumer-insights), [Market Research](https://www.fieldagent.net.au/blog/tag/market-research) ## [Easter 2026: On Chocolates, Buns, and Other Treats](https://www.fieldagent.net.au/blog/easter-2026-on-chocolates-buns-and-other-treats) March 30, 2026 | [Field Agent Australia](https://www.fieldagent.net.au/blog/author/field-agent-australia) [Shopper Insights](https://www.fieldagent.net.au/blog/tag/shopper-insights), [Consumer Insights](https://www.fieldagent.net.au/blog/tag/consumer-insights), [Easter](https://www.fieldagent.net.au/blog/tag/easter), [Market Research](https://www.fieldagent.net.au/blog/tag/market-research) ## [Valentine’s Day Celebrations: What do we REALLY want?](https://www.fieldagent.net.au/blog/valentines-day-celebrations-what-do-we-really-want) February 14, 2026 | [Field Agent Australia](https://www.fieldagent.net.au/blog/author/field-agent-australia) [Shopper Insights](https://www.fieldagent.net.au/blog/tag/shopper-insights), [Consumer Insights](https://www.fieldagent.net.au/blog/tag/consumer-insights), [Market Research](https://www.fieldagent.net.au/blog/tag/market-research), [Valentine's Day](https://www.fieldagent.net.au/blog/tag/valentines-day) ## [Case Study: Active Wear](https://www.fieldagent.net.au/blog/case-study-active-wear) July 11, 2025 | [Field Agent Australia](https://www.fieldagent.net.au/blog/author/field-agent-australia) [Shopper Insights](https://www.fieldagent.net.au/blog/tag/shopper-insights), [Consumer Insights](https://www.fieldagent.net.au/blog/tag/consumer-insights), [Market Research](https://www.fieldagent.net.au/blog/tag/market-research), [athleisure wear](https://www.fieldagent.net.au/blog/tag/athleisure-wear), [case study](https://www.fieldagent.net.au/blog/tag/case-study), [athletic wear](https://www.fieldagent.net.au/blog/tag/athletic-wear), [active wear](https://www.fieldagent.net.au/blog/tag/active-wear), [product insights](https://www.fieldagent.net.au/blog/tag/product-insights) ## [Easter 2025: How Aussie Shoppers Are Adapting to a New Normal](https://www.fieldagent.net.au/blog/easter-2025-aussie-shoppers-adapting-new-normal) April 16, 2025 | [Field Agent Australia](https://www.fieldagent.net.au/blog/author/field-agent-australia) [Shopper Insights](https://www.fieldagent.net.au/blog/tag/shopper-insights), [Consumer Insights](https://www.fieldagent.net.au/blog/tag/consumer-insights), [Easter](https://www.fieldagent.net.au/blog/tag/easter), [Market Research](https://www.fieldagent.net.au/blog/tag/market-research) ## [Australian Consumers and the Appeal of Ready-to-Eat Meals](https://www.fieldagent.net.au/blog/australian-consumers-appeal-ready-to-eat-meals-2024) August 27, 2024 | [Field Agent Australia](https://www.fieldagent.net.au/blog/author/field-agent-australia) [Retail Insights](https://www.fieldagent.net.au/blog/tag/retail-insights), [Shopper Insights](https://www.fieldagent.net.au/blog/tag/shopper-insights), [Consumer Insights](https://www.fieldagent.net.au/blog/tag/consumer-insights), [Market Research](https://www.fieldagent.net.au/blog/tag/market-research) ## [What are Aussie consumers doing differently this Easter?](https://www.fieldagent.net.au/blog/what-are-aussie-consumers-doing-differently-this-easter-2024) March 28, 2024 | [Field Agent Australia](https://www.fieldagent.net.au/blog/author/field-agent-australia) [Shopper Insights](https://www.fieldagent.net.au/blog/tag/shopper-insights), [Consumer Insights](https://www.fieldagent.net.au/blog/tag/consumer-insights), [Easter](https://www.fieldagent.net.au/blog/tag/easter), [Market Research](https://www.fieldagent.net.au/blog/tag/market-research) ## [What Matters to Parents When Buying Back To School Supplies](https://www.fieldagent.net.au/blog/consumer-survey-backtoschool-parents-schoolkids-australia-2024) January 30, 2024 | [Field Agent Australia](https://www.fieldagent.net.au/blog/author/field-agent-australia) [Shopper Insights](https://www.fieldagent.net.au/blog/tag/shopper-insights), [Consumer Insights](https://www.fieldagent.net.au/blog/tag/consumer-insights), [Market Research](https://www.fieldagent.net.au/blog/tag/market-research), [Back-to-school](https://www.fieldagent.net.au/blog/tag/back-to-school) ## [Bon A-pet-treat! A Consumer Survey of Pet Owners.](https://www.fieldagent.net.au/blog/consumer-survey-pet-owners-australia-2023) September 28, 2023 | [Field Agent Australia](https://www.fieldagent.net.au/blog/author/field-agent-australia) [Shopper Insights](https://www.fieldagent.net.au/blog/tag/shopper-insights), [Consumer Insights](https://www.fieldagent.net.au/blog/tag/consumer-insights), [Market Research](https://www.fieldagent.net.au/blog/tag/market-research), [Pet Owners](https://www.fieldagent.net.au/blog/tag/pet-owners) ## [Mother’s Day: Do Mums really like Breakfast in Bed?](https://www.fieldagent.net.au/blog/mothers-day-2023-do-mums-really-like-breakfast-in-bed) May 8, 2023 | [Field Agent Australia](https://www.fieldagent.net.au/blog/author/field-agent-australia) [Shopper Insights](https://www.fieldagent.net.au/blog/tag/shopper-insights), [Consumer Insights](https://www.fieldagent.net.au/blog/tag/consumer-insights), [Market Research](https://www.fieldagent.net.au/blog/tag/market-research) ![coffee+mug](https://info.fieldagent.net/hs-fs/hubfs/2019%20FA/blog/coffee+mug.png?width=307&height=334&name=coffee+mug.png "coffee+mug") ### Never Miss a Beat ## [What “Great Customer Service” Means in 2026: Insights from Real Shoppers](https://www.fieldagent.net.au/blog/what-great-customer-service-means-in-2026-insights-from-real-shoppers) April 10, 2026 | [Field Agent Australia](https://www.fieldagent.net.au/blog/author/field-agent-australia) [Retail Insights](https://www.fieldagent.net.au/blog/tag/retail-insights), [Shopper Insights](https://www.fieldagent.net.au/blog/tag/shopper-insights), [Consumer Insights](https://www.fieldagent.net.au/blog/tag/consumer-insights), [Market Research](https://www.fieldagent.net.au/blog/tag/market-research) ## [Easter 2026: On Chocolates, Buns, and Other Treats](https://www.fieldagent.net.au/blog/easter-2026-on-chocolates-buns-and-other-treats) March 30, 2026 | [Field Agent Australia](https://www.fieldagent.net.au/blog/author/field-agent-australia) [Shopper Insights](https://www.fieldagent.net.au/blog/tag/shopper-insights), [Consumer Insights](https://www.fieldagent.net.au/blog/tag/consumer-insights), [Easter](https://www.fieldagent.net.au/blog/tag/easter), [Market Research](https://www.fieldagent.net.au/blog/tag/market-research) ## [Valentine’s Day Celebrations: What do we REALLY want?](https://www.fieldagent.net.au/blog/valentines-day-celebrations-what-do-we-really-want) February 14, 2026 | [Field Agent Australia](https://www.fieldagent.net.au/blog/author/field-agent-australia) [Shopper Insights](https://www.fieldagent.net.au/blog/tag/shopper-insights), [Consumer Insights](https://www.fieldagent.net.au/blog/tag/consumer-insights), [Market Research](https://www.fieldagent.net.au/blog/tag/market-research), [Valentine's Day](https://www.fieldagent.net.au/blog/tag/valentines-day) ## [Case Study: Active Wear](https://www.fieldagent.net.au/blog/case-study-active-wear) July 11, 2025 | [Field Agent Australia](https://www.fieldagent.net.au/blog/author/field-agent-australia) [Shopper Insights](https://www.fieldagent.net.au/blog/tag/shopper-insights), [Consumer Insights](https://www.fieldagent.net.au/blog/tag/consumer-insights), [Market Research](https://www.fieldagent.net.au/blog/tag/market-research), [athleisure wear](https://www.fieldagent.net.au/blog/tag/athleisure-wear), [case study](https://www.fieldagent.net.au/blog/tag/case-study), [athletic wear](https://www.fieldagent.net.au/blog/tag/athletic-wear), [active wear](https://www.fieldagent.net.au/blog/tag/active-wear), [product insights](https://www.fieldagent.net.au/blog/tag/product-insights) ## [Easter 2025: How Aussie Shoppers Are Adapting to a New Normal](https://www.fieldagent.net.au/blog/easter-2025-aussie-shoppers-adapting-new-normal) April 16, 2025 | [Field Agent Australia](https://www.fieldagent.net.au/blog/author/field-agent-australia) [Shopper Insights](https://www.fieldagent.net.au/blog/tag/shopper-insights), [Consumer Insights](https://www.fieldagent.net.au/blog/tag/consumer-insights), [Easter](https://www.fieldagent.net.au/blog/tag/easter), [Market Research](https://www.fieldagent.net.au/blog/tag/market-research) ## [Australian Consumers and the Appeal of Ready-to-Eat Meals](https://www.fieldagent.net.au/blog/australian-consumers-appeal-ready-to-eat-meals-2024) August 27, 2024 | [Field Agent Australia](https://www.fieldagent.net.au/blog/author/field-agent-australia) [Retail Insights](https://www.fieldagent.net.au/blog/tag/retail-insights), [Shopper Insights](https://www.fieldagent.net.au/blog/tag/shopper-insights), [Consumer Insights](https://www.fieldagent.net.au/blog/tag/consumer-insights), [Market Research](https://www.fieldagent.net.au/blog/tag/market-research) ## [What are Aussie consumers doing differently this Easter?](https://www.fieldagent.net.au/blog/what-are-aussie-consumers-doing-differently-this-easter-2024) March 28, 2024 | [Field Agent Australia](https://www.fieldagent.net.au/blog/author/field-agent-australia) [Shopper Insights](https://www.fieldagent.net.au/blog/tag/shopper-insights), [Consumer Insights](https://www.fieldagent.net.au/blog/tag/consumer-insights), [Easter](https://www.fieldagent.net.au/blog/tag/easter), [Market Research](https://www.fieldagent.net.au/blog/tag/market-research) ## [What Matters to Parents When Buying Back To School Supplies](https://www.fieldagent.net.au/blog/consumer-survey-backtoschool-parents-schoolkids-australia-2024) January 30, 2024 | [Field Agent Australia](https://www.fieldagent.net.au/blog/author/field-agent-australia) [Shopper Insights](https://www.fieldagent.net.au/blog/tag/shopper-insights), [Consumer Insights](https://www.fieldagent.net.au/blog/tag/consumer-insights), [Market Research](https://www.fieldagent.net.au/blog/tag/market-research), [Back-to-school](https://www.fieldagent.net.au/blog/tag/back-to-school) ## [Bon A-pet-treat! A Consumer Survey of Pet Owners.](https://www.fieldagent.net.au/blog/consumer-survey-pet-owners-australia-2023) September 28, 2023 | [Field Agent Australia](https://www.fieldagent.net.au/blog/author/field-agent-australia) [Shopper Insights](https://www.fieldagent.net.au/blog/tag/shopper-insights), [Consumer Insights](https://www.fieldagent.net.au/blog/tag/consumer-insights), [Market Research](https://www.fieldagent.net.au/blog/tag/market-research), [Pet Owners](https://www.fieldagent.net.au/blog/tag/pet-owners) ## [Mother’s Day: Do Mums really like Breakfast in Bed?](https://www.fieldagent.net.au/blog/mothers-day-2023-do-mums-really-like-breakfast-in-bed) May 8, 2023 | [Field Agent Australia](https://www.fieldagent.net.au/blog/author/field-agent-australia) [Shopper Insights](https://www.fieldagent.net.au/blog/tag/shopper-insights), [Consumer Insights](https://www.fieldagent.net.au/blog/tag/consumer-insights), [Market Research](https://www.fieldagent.net.au/blog/tag/market-research) - [1](https://www.fieldagent.net.au/blog) - [2](https://www.fieldagent.net.au/blog/tag/consumer-insights/page/2) - [Next >>](https://www.fieldagent.net.au/blog/tag/consumer-insights/page/2) ## For App Users - [Agent Home](https://www.fieldagent.net.au/for-agents-australia) - [Agent FAQs](https://www.fieldagent.net.au/agent-faqs-australia) - [Privacy Policy](https://www.fieldagent.net.au/privacy-policy-australia) - [Participation Agreement](https://www.fieldagent.net.au/participation-agreement-australia) - [Scam Awareness](https://www.fieldagent.net.au/protect-yourself-from-scams-australia) ## OUR SOLUTIONS - [Insights](https://www.fieldagent.net.au/insights-australia) - [Audits](https://www.fieldagent.net.au/audits-australia) - [Trial](https://www.fieldagent.net.au/trial-australia) - [Our Blog](https://www.fieldagent.net.au/blog) - [Client FAQs](https://www.fieldagent.net.au/client-faqs-australia) - [About Us](https://www.fieldagent.net.au/about-us-australia) - [Contact Us](https://www.fieldagent.net.au/contact-us-australia) - [Chat with our AI Assistant](https://www.fieldagent.net.au/ask-us-anything) - [Press](https://www.fieldagent.net.au/press-australia) - [International](https://www.fieldagent.net.au/international-australia) ## Get in Touch Client Enquiries: [client@fieldagent.net.au](mailto:client@fieldagent.net.au) Agent Support: [agent@fieldagent.net.au](mailto:agent@fieldagent.net.au) © 2026 Field Agent Australia. 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