Who we are
in just 90 seconds

We are the first company to combine
the power of crowdsourcing with mobile
technology to deliver real-time information.

 

We are changing the way the world
collects business information and insights

We do this by crowdsourcing data via smart devices from your customers.

Our Clients

We've made it our mission to provide a link from people sitting in a workplace to useful information anywhere in the world. Our Clients are businesses or individuals that need information. Anyone with a credit card can sign up as a client. We're specifically built to partner with businesses, and have made strategic decisions to innovate where it's helpful to you.

Our Agents

We enable every day people utilising the latest in mobile technology to deliver relevant, nearly instant business information. We call these amazing people Agents. We're constantly impressed with the acumen of our Agents whose local knowledge is invaluable. We have thousands of Agents that provide nationwide coverage for collecting real world intelligence. If you're interested in being an Agent you can download the Field Agent app.

What types of information can I collect?

  • Photos

    Photos do say 1,000 words but what we like to say is that photos can capture 1,000 pieces of data. We use photos to verify information, capture in store experience and understand product usage.

  • Data

    Field Agent uses classic data collection methodologies while incorporating technology, such as barcode scanning, to ensure quality data for large scale projects.

  • Video

    Similar to photos, video allows you to gather data but video also allows you to capture consumer sentiment and quotes in a way that truly tells a story. 

  • Opinions

    Field Agent can perform surveys and collect opinions from anywhere. We support classic research specific question types such as rating scale, single choice, multiple choice, ranking, five-star rating, free form, etc.

  • Audio

    Audio is primarily used for gathering opinion data and feedback.  We have also seen cases where audio has been effective in capturing large amounts of data which is transcribed on the back-end.  

  • Feedback

    While similar to opinions, we can obtain feedback differently because we can ask your core customer (based upon demographics) to provide feedback on your product or service at the Point of Influence™.

Quality: How can I trust the data?

  • Agent Histories
  • GPS Markers
  • Time/Date Stamps
  • Photo/Video Verification

As business people and researchers, we understand the value of privacy, security and reliable information. We rigorously evaluate the data points we receive to ensure your data is accurate. Field Agent can offer customised quality control when needed.

Types of Projects

  • Audits (fact finding | data gathering)

    On Shelf Availability
    Compliance (Display, Planogram, Demo, Signage)
    Demo Confirmation
    Price Checks
  • Research (opinions | insights)

    Surveys
    Concept Testing
    Mystery Shopping

Our Network

The Best Coverage Available

We collect information from anywhere in Australia as well as nine other countries. From day one, Field Agent launched nationwide with a mission of providing a link from people sitting in a workplace to information at retail or at home.

Affordable Cost

We disrupted the industry by cutting costs out of the current brick and mortar system. We utilise crowdsourcing and mobile technology to deliver quality results at an affordable price.

Amazing Speed

Thanks to the power of mobile technology, we can collect information from multiple locations in hours and days instead of weeks. Our process is very efficient and launching a project is only a click away.

International Operations

Field Agent has over 700,000 Agents and is currently operating in Australia,  United States, Canada, United Kingdom, Denmark, Norway, Sweden, Romania, Mexico, and South Africa. 

Who’s using Field Agent® right now?

Hundreds of top Fortune 500 companies and thousands of small businesses around the world.

Sign up today

All you have to do is sign up and one of our Account Managers will contact you to get started.