Shopper looking at cosmetics

Mystery Shopping With Real Customers

Field Agent has reimagined mystery shopping,
offering retailers a smarter, faster, more
affordable link to customer experience

Field Agent crowdsource your customers’
smartphones to gauge their attitudes toward
staff engagement, store conditions, shopping
experiences, and product usage. With Mobile
Mystery Shopping by Field Agent, you get real
experiences from real shoppers.

Launch a Mini Mystery Shop

Gather real shopper feedback now and watch the data unfold real-time.

Agent capturing a photo of product on shelf.

How Field Agent Works

Field Agent crowdsource the smartphones of
everyday shoppers to equip brands, retailers,
and agencies with truly in-the-moment insights
into shopper behaviour.

Learn more about how it works →

Still Have Some Questions?

We can answer your questions and help solve your research needs.